Delivery and Returns
Same Day Delivery & Collection In London
Need something in a hurry? We now offer faster delivery options for select postcodes in London through Quiver
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Please note we only operate within certain parts of London. If you would like to see if we cover you area whatsapp us here
Collection London Office
£0
London Only
Book A Free Collection
Mon- Fri
5 Days A Week
UK
Next Day Delivery
£8
London Only
Delivery made the next day between 08:00 and 20:00
Working Days
UK
Delivery Window
£4.99
London Only
Select a delivery slot that suits you.
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Working Days
UK
Same Day Delivery
£3.99
London Only
Deliveries must be made before 6.00pm
Working Days
UK
UK , Europe and International Delivery
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Shipping will be sent via DHL which includes insurance for loss or damage .
Luxury Supply offer a speedy despatch of your item within 24 hours of payment receipt upon request. Rest easy knowing that all purchases are fully insured for their value, protecting you against loss or damage. Stay in the loop with our convenient tracking service, allowing you to monitor your package's journey from despatch to delivery.​​​
Deliveries must be made before 5pm
Whole UK
£8
Next Working Day
Insured against loss and damage
Tracking number provided
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DHL EXPRESS
International
£51
2-3 Days Working
May incur customs charge upon arrival dependant on your country
DHL EXPRESS
Europe
£35
1-2 Days
Insured against loss and damage
Tracking number provided
DHL EXPRESS
USA & CANADA
£45
2-3 Days
Insured against loss and damage
Tracking number provided
DHL EXPRESS
Please note that for orders shipping internationally, there is likely to be a customs charge upon arrival of your package which is determined from country to country.
RETURNS POLICY
We accept returns within 14 days of the item’s delivery date for store credit only. All returns are subject to approval following a thorough inspection. Please note that no exceptions can be made for returns outside of this period.
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If you wish to return an item, please contact us at sales@luxurysupply.co.uk to request a return authorization. Returned items must be in the same condition as when received to be eligible for review. Upon receipt, our in-house experts will inspect the item to confirm its condition. Please allow up to 9 days for the full refund to be complete.
SPECIAL HANDLING
Some of our unique items are stored in specialized warehouses, which may extend processing time slightly. We carefully manage each order to ensure the highest quality standards. We are dedicated to providing authentic, premium items. When browsing, please look for a "Special Handling" label on product listings, which indicates items that may require a few extra days for shipping.
Please allow an extra 3-5 days onto to shipping time for special handling items.​​
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DELIVERY TIME
Delivery Time = Processing Time + Shipping Time
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Please note that the delivery time consists of two parts: the processing time and the shipping time. The processing time covers the period required to carefully pack your order before dispatch, while the shipping time refers to when the item is with our trusted couriers and on its way to you. Once your order has been shipped, you will receive a tracking number for updates on its journey.
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12-24h Dispatch
12-24h dispatch is available upon request before you purchase
Standard dispatch time is 1-2 days however we do always aim to get things out to you as soon as possible​